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Locked

‎04-25-2022 09:22 PM

HP Recommended
Product: HP Pavilion g6-1b60us Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

I'm trying to install the latest release of the HP Support Assistant.  It's version 9.14.42.0.  I get this error when it installs:

 

This version of the HP Support Assistant appears to be incompatible with your operating system.

You can download a legacy version of HP Support Assistant on our website.

 

I'm installing on Windows 10 with all the updates installed.  My about page looks like this:

 

Edition Windows 10 Home
Version 21H2
Installed on ‎4/‎24/‎2022
OS build 19044.1682
Experience Windows Feature Experience Pack 120.2212.4170.0

 

What am I missing?  How do I get the support assistant to install?  Which version of Support Assistant should I be using?

 

Thanks in advance.

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