Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

I'm trying to deploy HP Support Assistant automatically to some HP notebook. I tried to run the InstallHPSA.exe in an elevated prompt using "installhpsa.exe /S /v/qn" but then just nothing happens. Turns out that if im running installhpsa.exe running from windows cmd it gives me the error code -2 but when just doiuble cklicking the .exe its installing just fine.

I've seen that i'm not the only one with this error. Is there any way to solve this?

 

2 REPLIES 2
HP Recommended

@nicme 

 

Welcome to the HP support community.

 

Provide the HP model number or the product number of your device for further assistance.

Here is the link to find the product number or model number:- Click here

Sandytechy20
I am an HP Employee

HP Recommended

hey there, sorry for my late response. I have this issue on every device in our company, eg EliteBook 840 G8.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.