Synaptics ClickPad not left-clicking properly

[xHyperSource]

Hello everyone!

I have a small problem with my Synaptics ClickPad. When I tried to perform a left click, it would do anything, until I discovered that for some reason, left-clicking only works when I try to click on the very bottom left corner. Everything else like scrolling and right-clicking works properly. Any ideas on why this might be happening, or if there is an option I can change to make it work again?

Thank you!

[The_Fossette]

@xHyperSource,

Welcome to the HP Support Community!

I reviewed your post and I understand that you are facing issues with the touchpad buttons.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you contact support as this looks like a machinal issue.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

[xHyperSource]

Hello,

It seems as my clickpad is operating properly. Most of the times it works just fine, but other times it seems as a connection isn't making correct contact with it, as when I apply light pressure to the whole clickpad, it works just fine. This convertible is also pretty new, I bought it a few months ago. Should I still check in with service?

Thank you!

[The_Fossette]

@xHyperSource,

I recommend you contact support and they will assist you in this regard.

Cheers!