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‎11-19-2022 03:09 PM

HP Recommended
Product: HP ENVY x360 Laptop - 13-ay0055cl
Operating System: Microsoft Windows 11

Since upgrading to Windows 11 a couple of months ago my Synaptics fingerprint reader has become flaky, occasionally not responding to touch at all.  When this happens, Device Manager reports the driver is having a problem.  If I uninstall the device using Device Manager and reboot the system, the fingerprint reader works again for a week or so.  Then I have to do the same thing.  The driver is version 6.0.46.1111 dated 9/24/2020, which is the most recent driver I have found on the HP website.

 

Is anyone else having this problem?  Is there a solution?  Thanks

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