Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP EliteBook x360 1040 G8 Notebook PC IDS Base Model
Ubuntu LTS

Hi there,

my laptop (HP EliteBook x360 1040 G8) is equipped with a fingerprint reader (06cb:00e9 Synaptics, Inc). I can't find a driver for this device, is anybody able to give me any advice ?

Thanks!

1 REPLY 1
HP Recommended

Unfortunately, HP doesn't provide linux drivers for their fingerprint reader.  I struggled for a week or so after getting my laptop before finding that it just wasn't supported at the hardware level with the then current kernel version.  You can follow the following article for getting it set up to see if it appears, but if it doesn't, chances are it won't be supported by either HP or kernel translation.

https://itsfoss.com/fingerprint-login-ubuntu/

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.