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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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- Synaptics Fingerprint Driver for Windows 11

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10-24-2021 07:31 AM
Hello community & especially to HP team
When HP will start roll out & update Synaptics Fingerprint Driver for Windows 11?
I have successfully upgrade to Windows 11, but finger driver is no longer available and unable to setup Windows Hello and Finger login.
Solved! Go to Solution.
Accepted Solutions
10-24-2021 07:41 AM
Hi:
Check your windows update settings and see if there are driver updates ready to install under the advanced options>optional updates section. There is a good chance you will find several drivers ready to install including the Synaptics fingerprint sensor drive.
10-24-2021 07:41 AM
Hi:
Check your windows update settings and see if there are driver updates ready to install under the advanced options>optional updates section. There is a good chance you will find several drivers ready to install including the Synaptics fingerprint sensor drive.
12-12-2021 04:27 PM
Got the same problem here on ZBook 17 G8 running on Windows 11.
Tried reinstalling the drivers manually and through Windows Update several times - no luck there.
Always get the same message as device status: "Windows has stopped this device because it has reported problems. (Code 43)"