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Synaptics TouchPad Driver Settings Ignored Each Time Computer Restarts

HP Recommended
HP Spectre x360 Convertible 13-ae0xx
Microsoft Windows 10 (64-bit)


I customize my settings under Mouse Properties > ClickPad Settings to e.g. use chiral scrolling.This works fine but as soon as I reboot the machine the setting is not loaded.  So if I want Chiral scrolling after reboot, I have to go to Mouse Properties again. Put differently, my  settings are forgotten every time I reboot.

I believe this is related to this problem:


Recommended Solution:

The solution to the problem requires installing a Synaptics driver that is (or later). 


Why Recommended Solution Does Not Work:

When I go to the HP Driver support ( and enter Serial and Product numbers the latest driver I find is below the required driver. See picture below.

Annotation 2020-06-05 161207.png

I have installed that driver and the problem remains. I am assuming I need to install a more recent driver, but which one?


Thank You.

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