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HP Recommended
HP laptop, model 14-bs560TU
Microsoft Windows 10 (64-bit)
The administrator power on password was changed in the repair shop because I about to have it repaired.. When i got the item, i cannot log in since the system says invalid password. The system disabled code is ( i 51498305). Thank you very much. The repairman denied that he changed the password but he know my password.
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Eufemioliver

 

Reboot and enter   66207740

 

REO

View solution in original post

11 REPLIES 11
HP Recommended

Hi @Eufemioliver

 

Welcome to the HP Support forum.

(...)

 

if you do not know the password or it's not accepted for some reason,  and for any code that starts with i , you will have to contact HP Support team for assistance in removing the password. This cannot be fixed here in the forum.

>> https://support.hp.com/us-en/contact-hp

>> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

Depending on the case, the motherboard might need to be replaced or the BIOS might need to be reflushed. And under certain curcumstances, this may not be covered by the PC warranty. But please, check with HP first via call. If in the USA, call 1-800-474-6836

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
HP Recommended

@Eufemioliver

 

Reboot and enter   66207740

 

REO

HP Recommended

Thank you very much. I can now open my laptop. 

HP Recommended

I have the following code [i 69545126] and looking to remove the password.

 

Thank you!

HP Recommended

HP policies have chancged this year. We can no longer offer crack codes for bios passwords.

You will have to contact HP Support directly for repairs.

Contact HP Worldwide | HP® Official Site 

HP Recommended

HP Laptop, Model  HP x360 - 11-ab004nx

 

System Disabled the code is ( i 69457833 )

 

Pleaze Help

HP Recommended

@Asmaa_Muhammad 

 

READ my post above again.   😉

HP Recommended

I read it, nothing useful

HP Recommended

Then you understand we cant give out codes anymore.  😉

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