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‎11-10-2025 04:42 PM

HP Recommended

Hello community,

I have an OMEN by HP Laptop 16-c0002np (489P5EA) with TPM 2.0 enabled and Secure Boot on, but the TPM firmware version is 3.93.0.5.

The new Call of Duty BO7 doesn’t recognize TPM and asks for a BIOS/firmware update, even though everything is correctly configured.

According to AMD (pa-420), TPM versions 3.x.0.x are affected and only work properly from version 3.x.2.x onwards.

Is anyone else experiencing this? Has anyone received a BIOS update from HP that fixes the firmware for this model?

Thanks!

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1 person had the same question
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Accepted Solutions

‎11-11-2025 07:28 AM

HP Recommended

Found out there was a new BIOS update for the OMEN 16-c0002np that i wasn't aware of the issue is now fixed.

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1 REPLY 1

‎11-11-2025 07:28 AM

HP Recommended

Found out there was a new BIOS update for the OMEN 16-c0002np that i wasn't aware of the issue is now fixed.

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