TPM causes stuttering

[Squarill]

Firstly, this issue only happens when I play Elden Ring. When I get in the game I can only get 30-40-50 FPS. Although my laptop has 4060 which is significantly strong GPU to play Elden Ring I got this stuttering problem.

Turning TPM off solves my problem, but I do not want to do it. Will there be a BIOS update for this? (My BIOS is completely up to date with the version number F.20)

[Sneha_01]

Hi @Squarill,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The issue you're experiencing with stuttering in Elden Ring due to TPM (Trusted Platform Module) is not entirely uncommon, especially in gaming laptops with high-performance GPUs. Disabling TPM can indeed resolve such stuttering issues, but as you mentioned, it's not an ideal solution due to the security features TPM provides. Here are several approaches you can take to address this problem without turning off TPM:

Potential Solutions:

BIOS Settings:

• Check for TPM Firmware Update: Sometimes, updating the TPM firmware itself can resolve compatibility issues. Check the HP website or your laptop's support page for any TPM firmware updates.
• Adjust BIOS Settings: Explore other BIOS settings related to security and performance. Sometimes, changing power management settings or disabling unnecessary features can improve performance without disabling TPM.

Windows Settings:

• Game Mode: Ensure that Windows Game Mode is enabled. This can optimize your system for gaming and potentially reduce stuttering.
  • Go to Settings > Gaming > Game Mode and toggle it on.
• Graphics Settings: Use the NVIDIA Control Panel to optimize settings specifically for Elden Ring.
  • Open NVIDIA Control Panel > Manage 3D Settings > Program Settings > Select Elden Ring and adjust settings for optimal performance.

Driver Updates:

• GPU Drivers: Make sure you have the latest NVIDIA drivers installed. Sometimes, driver updates include optimizations for specific games.
• Windows Updates: Ensure your Windows OS is up to date, as updates often include performance improvements and bug fixes.

In-Game Settings:

• Graphics Settings: Lower some of the graphics settings in Elden Ring to see if that reduces stuttering.
• V-Sync and Frame Rate Limiting: Experiment with enabling/disabling V-Sync and setting a frame rate limit within the game or using tools like NVIDIA Control Panel.

Background Processes:

• Disable Unnecessary Processes: Close any unnecessary background applications that might be using CPU or GPU resources.
• Task Manager: Use Task Manager to monitor system resource usage and identify any processes that might be causing the stuttering.

Wait for Updates:

• Game Patches: Sometimes, game developers release patches that address performance issues. Keep Elden Ring updated to the latest version.
• BIOS Updates: Although your BIOS is up to date, keep an eye on future updates from your HP laptop . They might release a fix that improves TPM-related performance issues.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support

[Squarill]

I'll try to look at TPM firmware updates, but before that I want to mention a temp-solution for this issue. The reason I call this a temporary solution is that everybody might not approve this kind of solution.

I'll drop a video link for you to follow. This is a solution for the stuttering but it requests to disable online mode via turning the EAC (Easy Anticheat) off. Hope this helps to address the source of the issue.

https://youtu.be/Wb59Msxhj-Y

By the way, all my GPU drivers are up to date as well, and my PC (RTX 4060) overwhelmingly enough for playing Elden Ring. Problem is not about graphics settings. In addition, here is another extra information. If I cap the FPS to 30, it gives me 20-25 FPS but not 30. 

[Squarill]

Here is my TPM version:

[Sneha_01]

Hi @Squarill 

I'm sending out a private message to assist you with the next course of action. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Hope this helps! Keep me posted for further assistance.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571 

HP Support