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fayeez
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Message 1 of 8
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Solved!

TRYING TO FIND THE MISSING DRIVERS

HP Recommended
HP NOTEBOOK 15
Microsoft Windows 10 (64-bit)

AFTER INSTALL OF WINDOWS 10 BASE SYSTEM DEVICE DRIVER  , 2 PCI Data Acquisition and Signal Processing Controller,  PCI Memory Controller and Unknown device driver missing 

 

PCI\VEN_8086&DEV_1911&SUBSYS_832B103C&REV_00
PCI\VEN_8086&DEV_1911&SUBSYS_832B103C
PCI\VEN_8086&DEV_1911&CC_088000
PCI\VEN_8086&DEV_1911&CC_0880

 

PCI\VEN_8086&DEV_1903&SUBSYS_832B103C&REV_02
PCI\VEN_8086&DEV_1903&SUBSYS_832B103C
PCI\VEN_8086&DEV_1903&CC_118000
PCI\VEN_8086&DEV_1903&CC_1180

 

PCI\VEN_8086&DEV_9D31&SUBSYS_832B103C&REV_21
PCI\VEN_8086&DEV_9D31&SUBSYS_832B103C
PCI\VEN_8086&DEV_9D31&CC_118000
PCI\VEN_8086&DEV_9D31&CC_1180

 

PCI\VEN_8086&DEV_9D21&SUBSYS_832B103C&REV_21
PCI\VEN_8086&DEV_9D21&SUBSYS_832B103C
PCI\VEN_8086&DEV_9D21&CC_058000
PCI\VEN_8086&DEV_9D21&CC_0580

 

ACPI\VEN_INT&DEV_3400
ACPI\INT3400
*INT3400

PLEAS ANY HELP IS APPRECIATED . AND THANKYOU IN ADVANCE.

1 ACCEPTED SOLUTION

Accepted Solutions
Paul_Tikkanen
Level 21
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Message 6 of 8
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HP Recommended

You're very welcome, Fayeez.

 

See if this driver gets that device to install...

 

This package contains the driver that enables the Intel Dynamic Tuning firmware. Intel Dynamic Tuning provides system temperature and power utilization information for the system thermal protection to function properly. This package is provided for supported computer models that are running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp101001-101500/sp101074.exe

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Paul_Tikkanen
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Message 2 of 8
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HP Recommended

Hi:

 

What is the full model number or product number of your notebook?

 

Use this guide to find that information...please do not post the serial number.

 

HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

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fayeez
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HP Recommended

Model Name : HP Notebook - 15-bs576tx

Product Number : 2EY73PA 

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Paul_Tikkanen
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143,519 67,083 22,525 34,619
Message 4 of 8
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HP Recommended

Hi:

 

First, install this driver and restart the PC.

 

This package contains the Intel Chipset Installation Utility. This utility enables the operating system to show the correct name for the installed Intel hardware in the Microsoft Windows Device Manager.

 

https://ftp.hp.com/pub/softpaq/sp101001-101500/sp101171.exe

 

That will install the BASE SYSTEM DEVICE, one PCI Data Acquisition and Signal Processing Controller device, & the PCI Memory Controller.

 

Then install this driver which will install the second PCI Data Acquisition and Signal Processing Controller device, and the unknown device.

 

This package contains the driver that enables the Intel Dynamic Platform and Thermal Framework firmware. Intel Dynamic Platform and Thermal Framework provide system temperature and power utilization information for the system thermal protection to function properly. This package is provided for supported notebook models running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp96501-97000/sp96724.exe

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fayeez
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Message 5 of 8
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HP Recommended

Hi Team,

 

Thanks for your response.

 

BASE SYSTEM DEVICE, one PCI Data Acquisition and Signal Processing Controller device, & the PCI Memory Controller issue has been resolved.

 

UNKNOWN DEVICES issue not resolved yet.

 

ACPI\VEN_INT&DEV_3400
ACPI\INT3400
*INT3400

 

Thanks, Regards,

Fayeez Shaik.

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Paul_Tikkanen
Level 21
Level 21
143,519 67,083 22,525 34,619
Message 6 of 8
Flag Post
HP Recommended

You're very welcome, Fayeez.

 

See if this driver gets that device to install...

 

This package contains the driver that enables the Intel Dynamic Tuning firmware. Intel Dynamic Tuning provides system temperature and power utilization information for the system thermal protection to function properly. This package is provided for supported computer models that are running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp101001-101500/sp101074.exe

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fayeez
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Message 7 of 8
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Hi Paul_Tikkanen,

 

Thanks for your response. Issue is resolved.

 

Much appreciations for your support and response.

 

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Paul_Tikkanen
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143,519 67,083 22,525 34,619
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HP Recommended

Anytime.

 

Glad to have been of assistance.

 

Paul

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