TRouble with smode switch

[Rbm72]

i am attemptong to switch out of s mode and the app store iswnt allowing me to do so. ive completed all the steps needed and all the aqpp store says  that "its working on it" ive been wprking pn this for 2 days and have gotten no where is there anything i can do

[zoey7886]

@Rbm72, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding S mode switch! 

We're thrilled to have the opportunity to assist you and provide a solution.  

While I can provide some general troubleshooting steps related to HP devices, I recommend contacting Microsoft's support directly for specific issues related to the Microsoft Store or Windows S mode. Here are a few general suggestions you can try:

Check your Internet Connection: Make sure you have a stable internet connection, as switching out of S mode requires downloading software updates from the Microsoft Store.

Update Windows: Ensure that your Windows operating system is up to date. Sometimes, pending updates can cause issues with system changes.

Sign In to Microsoft Store: Make sure you are signed in with your Microsoft account in the Microsoft Store. Sometimes, signing out and signing back in can help.

Restart Your Device: A simple restart can sometimes resolve issues by clearing temporary glitches in the system.

Reset the Microsoft Store: You can try resetting the Microsoft Store app. Go to Settings > Apps > Apps & features, find the Microsoft Store, click 'Advanced options', and then click 'Reset'.

Troubleshoot the Microsoft Store: Run the troubleshooter for the Windows Store apps. Go to Settings > Update & Security > Troubleshoot, find 'Windows Store Apps' and run the troubleshooter.  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,