• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

Is there anyway to get through to a customer service rep? I bought an HP Care Pack a few months back but it's not showing up as registered, so HP has made it seemingly impossible to contact them about a hardware issue.

1 REPLY 1
HP Recommended

@Annoyed991 

 

Welcome to the HP User Community.

 

I will bump a request that someone take a look.

The Community is not associated with Care Pack Services - it might take a minute for someone to get back to you.

 

If you have not done so, try registering by phone using the number at the registration website:

Have a Care Pack Warranty that needs to be Registered?

         HP Care Pack Registration Page

 

 

Request for Review – Please Read

 

I have submitted a request to our Community moderators for a review your question / concern.

 

Worth Noting

  • Our Community is not an HP business group.
  • We are not HP Technical Support, nor are we HP Sales, Service, or Warranty.
  • Our request for assistance on your behalf does not influence the outcome:  Our request is not a magic back door into HP Support.
  • The time frame (how long it takes) for a response is not controlled by the Community.
  • If / When there is a response, a Community moderator / agent will (should) post back on this thread before using other methods to contact you. 

Important

  • Do not contact random numbers posted in a public or private message by “new members”.  Vermin are looking for victims – don’t be next.
  • Please do not post any personal or case information here - we cannot make use of the data. 
  • Posting personal information at a public site is NOT a good idea.

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.