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The Synaptics TPFHID device is corrupted (code 19). Restoring to factory default did not work.

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Code 19


I just purchased this computer from Best Buy, and changed the settings on the NVIDIA graphics card to be optimized for productivity rather than games, since I plan on using the power in this unit for work, not play. 


Also, the interface has malfunctioned multiple times, leading to the need for a hard reboot of the unit. 


I am wondering if somehow the switch in drivers did damage to the hardware???

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In all honesty, no one can know for sure -- but my expectation, along with yours, is that changing display settings should NOT have any effect on hardware -- especially as the error message you're seeing is for the TouchPad.


If this were mine, I would see about returning it for a refund or exchanges.  You should not be having hardware issues with a newly purchased PC.

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