The document wont open fully

[jakemoon12]

Hello,

Microsoft Excel document wont open fully on my new HP Laptop.  I could open  it before.
Any thoughts why?

[Jeet_singh]

Hi @jakemoon12,

Thanks for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! I understand you are having issues related to HP Notebook. Don't worry as I have a few suggestions which should help resolve this issue.

To provide you with an accurate solution, I'll need few more details:

Could you provide me with the exact model of the PC? Use this link to find it:  https://support.hp.com/in-en/document/c03754824  (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).

Have you recently made any software or hardware changes on the PC before the issue started?

Did it happen after a recent software update or Windows update?

Do you have free trial version or full version of Microsoft Office installed?

Could you please respond to this post with the details for further assistance. 

Eagerly waiting for your response!

I hope you have a good day ahead,

And Feel free to ask your queries as this forum has some of the best people in the world available and ready to help.

Regards,

[SiaghalMacCan · Accepted solution]

To resolve this problem, try the following methods, as appropriate, in the given order:

1.

- On the Start screen, type Control Panel.

- Click or tap Control Panel.
- Under Programs, click or tap Uninstall a program.
- Click or tap Microsoft Office 365, and then click or tap Change.
- Click or tap Online Repair, and then click or tap Repair. You may have to restart your computer after the repair process is finished.

2. 

Сheck whether the file associations in the system are performing correctly, reset the Excel file associations to their default settings. 

If you still experience this problem after you try all these methods, click http://www.xls.repair/ for additional troubleshooting help.