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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-28-2022 04:56 AM

HP Recommended
Product: HP Laptop PC 15-dy2000 (2D115AV)
Operating System: Microsoft Windows 11

I'm having driver issues and I'm trying to solve them all. Event viewer shows me the next event:

The driver \Driver\WudfRd failed to load for the device {DD8E82AE-334B-49A2-AEAE-AEB0FD5C40DD}\DetectionVerification\5&2fe66db4&0&0.

 

how could i fix it?

Category:
5 REPLIES 5

‎04-28-2022 05:04 AM

HP Recommended

Seems like the ones I thought were done weren't solved at all, so i also have the following events in event viewer:

The driver \Driver\WudfRd failed to load for the device USB\VID_04F3&PID_0C00\5&22b8dd10&0&7.

The driver \Driver\WudfRd failed to load for the device PCI\VEN_8086&DEV_9A03&SUBSYS_87FE103C&REV_01\3&11583659&0&20.

 

I alredy tried uninstalling and reinstalling the drivers without success.

‎04-28-2022 06:38 AM

HP Recommended

Hi:

 

You need these drivers for the last two devices you posted...

 

USB\VID_04F3

 

ELAN Fingerprint Sensor Driver

 

https://ftp.hp.com/pub/softpaq/sp138001-138500/sp138213.exe 

 

PCI\VEN_8086&DEV_9A03:

 

Intel Dynamic Tuning Processor Participant Driver

 

https://ftp.hp.com/pub/softpaq/sp128501-129000/sp128632.exe 

 

The Detection Verification device has something to do with the audio driver.

 

Make sure you have installed the latest audio driver is all I can suggest.

 

Realtek High-Definition (HD) Audio Driver

 

https://ftp.hp.com/pub/softpaq/sp128501-129000/sp128639.exe 

‎04-28-2022 08:01 AM

HP Recommended

thank you, hope it works, i've already tried everything 😁

‎04-28-2022 08:07 AM

HP Recommended

You're very welcome.

‎04-28-2022 05:24 PM

HP Recommended

Hi, for the record the warnings keep showing up the same in event viewer at startup.

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