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‎05-18-2022 08:52 AM

HP Recommended
Product: HP Notebook - 15-bs289wm
Operating System: Microsoft Windows 10 (32-bit)

the HP support assistant installed is not working. Tried to download a newer version (legacy version) and downloads, but if it is installed I can't get it to run.

Category:
1 person had the same question
2 REPLIES 2

‎05-18-2022 10:21 AM

HP Recommended

Hi, @jayz113 this might be a common error faced by many users so you are not alone on this. 

 

See if HP Support can provide further assistance and help you out with this challenge.

 

https://www.hp.com/us-en/contact-hp/contact.html

 

https://support.hp.com/us-en/contact

 

https://www.hp.com/us-en/contact-hp/ww-phone-assist.html

 

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‎05-19-2022 06:42 AM

HP Recommended

I tried downloading an updated version and am not sure it is operating. Do I have to uninstall the original to get the updated version to install? Shouldn't the new version replace the original version automatically?

I get no help or guidance from HP without paying for it!!

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