The windows key don't work

[_Tilu]

For lesson, my Windows key doesn't react when I press it, but it works correctly with the virtual keyboard. 
How do I fix this bug?

[The_Fossette]

@_Tilu,

I reviewed your post and I understand that the Windows key is not working on your keyboard.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you uninstall the keyboard driver from the device manager and then restart the computer and check if it helps.

Here is how it is done.

1. Type "Device Manager" into the search field to open the device manager console.
2. Expand the node that represents the type of device that you want to uninstall, right-click the device entry, and click Uninstall.
3. On the Confirm Device Removal dialog box, click OK to start the uninstall process.
4. When the uninstall process is complete, remove the device.

NOTE: On the Confirm Device Removal dialog box, click the Delete the driver software for this device option to delete the driver package that was used for the device.

If you continue facing the issue, then follow the steps in the below article and run a test on the keyboard.

https://support.hp.com/in-en/document/c03467259

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!