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‎03-24-2018 10:57 AM

HP Recommended
Product: HP Pavilion 15 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Well the title say's everything , I'm trying to Update my BIOS but   it says that  , i've tryed with other versions  of the BIOS  and  same thing, i check my version , serial number , and product number and still getting that please i need help MY product number is E7H98LA#AKH

and CPU : AMD A10-5745M APU with Radeon(tm) HD Graphics  

 

BIOS  version : BIOS:F.15-06/03/2014 

 

Hope some one can helpme

6 REPLIES 6

‎03-24-2018 11:22 AM

HP Recommended

From which link are you trying to download BIOS? Is it through HP support assistant software?

In your notebook support page, F.20 Rev.A is the latest version released on Apr 21, 2017:

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-pavilion-15-n000-notebook-pc-series/54...

Please read this before using BIOS: https://support.hp.com/in-en/document/c00042629

Keep laptop plugged in to AC power whole time. Remove all the connected peripheral devices. Stop all other running programs before starting.

Support page: https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-15-n000-notebook-pc-series/5401225/mode...

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‎03-24-2018 11:33 AM

HP Recommended

from hp support page, i've tried with that file and the preious versions... and nothing same  message "This BIOS  update is not compatible with this device "

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‎03-26-2018 07:46 PM

HP Recommended

please some one helpme , i really nedd to update my BIOS  i'm having some troubles with it

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‎03-26-2018 08:10 PM

HP Recommended


Be aware that this is not official HP technical support

We're end users like you spending our valuable time helping each other

This is a peer to peer public support forum

You must be logged on as an administrator to install BIOS update.

You might need to right click on the exe and then pick as "run as adminstrator"

The reason it showing not compatible could be mismatch of SSID between your motherboard and latest BIOS. I have no idea how HP would mess it up like this.

You can try previous version of BIOS updates listed in revision history

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‎03-29-2018 04:15 PM

HP Recommended

Still getting the same message i don´t know whats going on with my laptop... or my BIOS  Screenshot_1.png

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‎02-09-2019 12:24 PM

HP Recommended

Same problem on HP Pavilion 15-n007sr ver - 216A

May be we can flash manualy?

(I'm found unpacked flasher in Temp when he started and ini file also)

Why support not answer?!

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