03-24-2018 10:57 AM
Well the title say's everything , I'm trying to Update my BIOS but it says that , i've tryed with other versions of the BIOS and same thing, i check my version , serial number , and product number and still getting that please i need help MY product number is E7H98LA#AKH
and CPU : AMD A10-5745M APU with Radeon(tm) HD Graphics
BIOS version : BIOS:F.15-06/03/2014
Hope some one can helpme
03-24-2018 11:22 AM
From which link are you trying to download BIOS? Is it through HP support assistant software?
In your notebook support page, F.20 Rev.A is the latest version released on Apr 21, 2017:
Please read this before using BIOS: https://support.hp.com/in-en/document/c00042629
Keep laptop plugged in to AC power whole time. Remove all the connected peripheral devices. Stop all other running programs before starting.
Support page: https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-15-n000-notebook-pc-series/5401225/mode...
03-26-2018 08:10 PM
Be aware that this is not official HP technical support
We're end users like you spending our valuable time helping each other
This is a peer to peer public support forum
You must be logged on as an administrator to install BIOS update.
You might need to right click on the exe and then pick as "run as adminstrator"
The reason it showing not compatible could be mismatch of SSID between your motherboard and latest BIOS. I have no idea how HP would mess it up like this.
You can try previous version of BIOS updates listed in revision history