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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- This isn't a Microsoft approved app

Create an account on the HP Community to personalize your profile and ask a question
09-17-2023 10:46 AM
Welcome to the HP Community --
Are you running Widows S-Mode?
If yes, then Windows S-Mode only supports installing apps from the Microsoft Store
If running standard / full Windows version,
check / Adjust Settings > Apps
Find and adjust the sources from which you are allowed to download / install apps
Example - Windows 11
Settings > Apps > Advanced app settings
Choose where to get apps
Settings_Apps_Advanced_app_settings_Source_1
References / Resources
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Things that are S Mode
Windows 10 and Windows 11 in S mode FAQ
Reminder, this is a One-Way-Ticket: Once you leave “S” mode, you cannot go back to “S” mode.
If your product ships with Windows in S Mode: Windows in S Mode works exclusively with apps from the Microsoft Store within Windows. Certain default settings, features, and apps cannot be changed. Some accessories and apps that are compatible with Windows may not work (including some antivirus, PDF writers, driver utilities, and accessibility apps), and performance may vary, even if you switch out of S Mode. If you switch to Windows, you cannot switch back to S Mode. Learn more at Windows 10 and Windows 11 in S mode FAQ
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HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
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