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‎09-02-2022 04:15 PM

HP Recommended
Product: HP 15 Laptop PC 15-e3000 (4X377AV)
Operating System: Microsoft Windows 11

In the HP Support Assistant tried to view a video but have message "This video is private" How can I access this video? Thanks in anticipation, regards aplatypus

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3 REPLIES 3

‎09-02-2022 04:34 PM

HP Recommended

@aplatypus,

 

Welcome to our HP User Forum!

 

Is there any way you could right click on the "private" video link and do a "copy link"?

 

In the meanwhile, here is the link to the "Maintenance and Service Guide" if you happen to need that: http://h10032.www1.hp.com/ctg/Manual/c06510442.pdf.

 

Kind Regards,

 

NonSequitur777

 

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‎09-02-2022 05:37 PM

HP Recommended

Hi NonSequitur777, thanks for your response. Did as suggested and went to YouTube but got this same message.

I am only trying to open video in HP Support Assistant to check 'Pair your HP computer to a Bluetooth device'.

Don't understand why the it would have 'This video is private'?

Any advice would be appreciated

regards Aplatypus

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‎09-02-2022 05:58 PM

HP Recommended

@aplatypus,

 

This may not be the exact "private" video, but I hope close to it: Connect a Bluetooth Device to an HP Computer in Windows 11 | HP Computers | @HPSupport - YouTube, and: How to Connect Any Bluetooth Headphones to a HP Computer Or Laptop - YouTube.

 

Hope this was helpful.

 

Kind Regards,

 

NonSequitur777

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