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Level 2
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Message 11 of 17
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Told to right click on HpHwdiag - but can't find it anywhere

It's not an app. You're simply changing from user to administrator to gain unrestricted access. You don't have to be connected to the internet because you're only working with your computer. 

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Level 3
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Message 12 of 17
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Told to right click on HpHwdiag - but can't find it anywhere

After it had a nights sleep the laptop still says to right click etc. But it is now checking things.

Thanks for posting your help

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Level 2
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Message 13 of 17
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Told to right click on HpHwdiag - but can't find it anywhere

Sounds like you have more problems with your laptop than administrator functions. You might need to factory reset. 

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Message 14 of 17
431
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Told to right click on HpHwdiag - but can't find it anywhere

I am trying to run HP diagnostics.  Told to click on HpHwDiag but cannot find such a file or program on my computer.

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Message 15 of 17
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Told to right click on HpHwdiag - but can't find it anywhere

Thank you! I was able to find it and it worked.

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Message 16 of 17
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Told to right click on HpHwdiag - but can't find it anywhere

is this problem is solved.

if it is solved tell how it done.

okay.

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Message 17 of 17
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Told to right click on HpHwdiag - but can't find it anywhere

I believe what he meant was It is installed, but I do not know where to find it in order to right click on it. I.e. what folder and path would it be installed in?

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