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‎09-05-2020 01:17 AM

HP Recommended
Product: Pavilion 11 n084sa
Operating System: Microsoft Windows 10 (64-bit)

Yes, I've tried the many ways to fix the unresponsive touch screen.

 

Both touch screen tests worked but Windows doesn't show a HID compliant touch screen. Yes, even with hidden devices on Device Manager.

 

Ive tried resetting and putting a fresh copy of Windows on. Didn't work.

 

I just need the touchscreen driver for the HP Pavilion 11 n084sa. No other solutions will be marked as working without a link or solution to getting the touchscreen driver.

3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-06-2020 04:33 AM

HP Recommended

I solved my own problem. My laptop was missing the Intel Serial I/O driver.

 

Once I found the correct one for my hardware, I restarted my laptop and everything began working as expected; the keyboard turned off in tablet and tent mode, the touch keyboard worked, etc.

 

The link is below for anyone else suffering from this issue.

https://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-11-x360-PC-series/6796818/model/7124069

View solution in original post

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1 REPLY 1

‎09-06-2020 04:33 AM

HP Recommended

I solved my own problem. My laptop was missing the Intel Serial I/O driver.

 

Once I found the correct one for my hardware, I restarted my laptop and everything began working as expected; the keyboard turned off in tablet and tent mode, the touch keyboard worked, etc.

 

The link is below for anyone else suffering from this issue.

https://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-11-x360-PC-series/6796818/model/7124069

Was this reply helpful? Yes No
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