• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Opah

My TouchPad is not working, no cursor so I'm not able to click on anything, please help.  Opah, windows 11 in S mode

1 REPLY 1
HP Recommended

Hi@Blue82,

 

Welcome to the HP Support Community!

 

I understand that touchpad has stopped working on your PC.

 

As you mentioned that touchpad is not getting listed in the device manager.

 

Have you tried checking with an external mouse? Does the external mouse work?

 

BIOS is updated?

 

Please try the steps recommended below.

 

Click the Device Settings or the Click Pad Settings tab of Mouse Properties. If you have a Synaptic device, the tab includes the Synaptic icon. 

Select the desired touchpad under the Devices list, and then click either Enable to turn on the device.

 

On some touchpads, you can turn the Touchpad on or off by double tapping in the upper-left corner of the Touchpad. Double tap to turn the Touchpad on, repeat to turn the Touchpad off.

 

Refer this article to further troubleshoot touchpad issues.

 

If the issue still persists please provide the product number of your PC. 

 

I will try to find the best driver available for your PC

 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Have a great day! 

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.