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‎10-24-2020 02:49 AM

HP Recommended
Product: Zbook G4 mobile working station
Operating System: Microsoft Windows 10 (64-bit)

In an attempt to free some memory of my laptop i accidentally removed "Touchpad Driver". Now I'm not able to use multiple fingers to navigate, zoom in and scroll with my touchpad. In the software page for my device I could only find the driver for the mouse, installed anyway but does not seem to do anything.

 

Where can I find the right driver for this problem? The one I deleted was literally named touchpad driver and took up about 80MB of data.

3 REPLIES 3

‎10-24-2020 07:46 AM - edited ‎10-24-2020 07:48 AM

HP Recommended

Hi:

 

According to the touchpad drivers on the support page, the installation file sizes are all in the 190 MB area.

 

The driver is labeled Synaptics Mouse Driver.

 

https://support.hp.com/us-en/drivers/selfservice/hp-zbook-15-g4-mobile-workstation/14840009

 

This package contains the Synaptics Mouse driver. The driver provides advanced features such as PalmCheck, EdgeMotion, tap zones, double-tap, and tap-to-select. This package is provided for supported computer models running a supported operating system.

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‎10-25-2020 03:31 AM

HP Recommended

Hi Paul,

 

Thank you for your reply. I downloaded the mouse driver but it does not seem to work. Therefore I assume there should be a specific Touchpad driver, for me still to be found however...

 

 

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‎10-25-2020 06:58 AM

HP Recommended

You're very welcome.

 

Sorry that driver didn't work for you.

 

I don't see any other keyboard or touch type drives on the support page.

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