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‎05-10-2022 06:25 PM - edited ‎05-10-2022 10:12 PM

HP Recommended
Product: HP Spectre x360 - 13-ap0023dx
Operating System: Microsoft Windows 11

Screenshot.pngHi,

I had to rebuild my laptop and ive been working to get all the drivers reinstalled and I have all of them back up and running except for the Synaptics touchpad drivers. Ive tried to install all of the drivers HP has listed for my laptop but none of them work. In device manager in Human Interface Devices a Synaptics TPFHID driver does appear, but it has a warning sign on it. When I try to uninstall the driver then let windows reinstall it by detecting hardware my mouse does work with the Synaptics touchpad gestures after it redetects it but then my computer appears to do another scan and then my mouse just doesn't work. In order to fix my mouse I have to restart my laptop then im back to square one.

 

Any ideas on how to get my Synaptics drivers working correctly? 

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