-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- Touchpad and Keyboard light is not working .

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
11-26-2021 02:21 AM - last edited on 11-26-2021 11:27 AM by MarcusC
Product: hp envy x360 m6-w103dx
Operating System: Microsoft Windows 10 (64-bit)
Hello All ,
Recently I did upgrade to SSD . In the process I installed the windows too version being Windows 10 (64 bit).
The SSD which I used is Crucial MX500 Interne SSD, Harde Schijf, 6,4 cm / 2,5 inch, 3D NAND, SATA, 1 TB, Zilver
SSD is working fine however the touchpad and the keyboard light is not functioning anymore . The current version of synaptics Clickpad driver is 19.5.10.75. Please help .
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.