Touchpad left and right are not working

[asdfghj32456]

touchpad left and right click are not working.

[TheHelper0007]

Hi @asdfghj32456, 

If your HP EliteBook 830 G8 Notebook PC's touchpad left and right clicks are not working, follow the steps below to troubleshoot and resolve the issue:

Step-by-Step Troubleshooting:

1. Restart Your Computer:

   • Sometimes, a simple restart can resolve the issue. Restart your computer and check if the touchpad is working.

2. Update Touchpad Drivers:

3. Visit the HP Customer Support - Software and Driver Downloads.
   • Enter your serial number or product name and click Submit.
   • Select your Windows 10 64-bit operating system version.

   • Download and install the latest touchpad driver from the provided list, ensuring your touchpad drivers are up-to-date.

4. Enable Touchpad in Settings:

   • Go to Settings > Devices > Touchpad.
   • Ensure the touchpad is set to On.

   • Verify the click settings for left and right buttons.

5. Check BIOS Settings:

   • Restart your computer and press F10 to enter the BIOS setup.
   • Navigate to Advanced > Device Options.
   • Ensure that the touchpad option is enabled.

   • Save changes and exit BIOS.

6. HP Support Assistant:

   • Ensure you have the latest updates by using the HP Support Assistant tool.

   • Open HP Support Assistant and check for any pending updates or diagnostics you can run for the touchpad.

7. External Mouse Test:

   • Connect an external mouse to your laptop and check if it works properly. This will confirm if the issue is isolated to the touchpad.

8. System Restore:

   • If the above steps don’t resolve the issue, consider performing a system restore to a point when the touchpad was working correctly.

I hope it helps.