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- Touchpad of my laptop stopped working suddenly.
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09-13-2022 05:37 PM
On Windows 10 I used to have a precision driver installed for my touchpad. This helped me to scroll more naturally and have three and four finger gestures. Since the upgrade to Windows 11 I don't have these features anymore and I cannot seem to find a driver to recreate my previous setup.
I currently have the ELAN click pad driver 27.1 installed, where I previously had an older version of an ELAN input device for WDF. When I install that driver, it doesn't work. Presumably because it isn't compatible with WIndows 11. I tried installing the newest release of ELAN input device for WDF, but that didn't work either.
I have tried every possible solution that I know of and yet did not resolved. The options under touchpad section in setting are not displaying and at first it was only scroll, but after that both the right click and left click are not working. Please resolve this issue as soon as possible.
Can anyone help me to get my hands on a precision driver?
09-18-2022 12:16 PM
Hi @imJacklee
Welcome to the HP Support Community. Thanks for bringing this to our notice.
I see that you are facing touchpad-related issues on your system. Do not worry, we are here to fix it.
May I know from when are you facing this issue?
Did you make any hardware or software-related changes to it?
I would suggest you please use the link below and follow the steps. Once done, let me know the outcome of it: https://www.youtube.com/watch?v=FZVSnQEHavA
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Yes" on the bottom right to say “Thanks” for helping.
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