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‎07-08-2026 07:00 PM

HP Recommended

I have chatted 5 times since about 5 PM this evening and could not get what I need.  I re-downloaded Windows 11 25H2 from the cloud, after the first chat said I could keep both my files (which I did) and my apps (which I could not).  Since then, I have been trying to retrieve not only missing HP components, but also the non-HP apps I had on the laptop prior to reinstalling Windows.  I am not getting anywhere with either one, because HP's update site does not accept Windows 11 25H2.  Please help!

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