Trying to re-install Cyberlink PowerDirector after HD failure - this is not a valid hp drive

[MJF99]

My 2TB HP disk failed completely, so I swapped it for a 500GB Crucial SSD. I then had to reinstall Windows 10 (64-bit) from Microsoft Media tool. I'm now trying to re-install Cyberlink PowerDirector from a backup of  C:\SwSetup\SP74940\Setup.exe. This aborts with the message 'This is not a valid HP drive. Setup will now abort'. HP Support Assistant doesn't list any problems, and all my drivers are uptodate. How can I reload this software, that was originally pre-installed? I have no 'hp recovery partition' as this is a new SSD, and my old HD is unreadable.

Your help would be appreciated.

Thanks.

[Paul_Tikkanen · Accepted solution]

Hi:

The only suggestion I can offer would be to try a newer version of the software and hope it works.

Cyberlink PowerDirector Software

14.0.2.3309

https://ftp.hp.com/pub/softpaq/sp77501-78000/sp77573.exe 

I've had that happen to me before with the Cyberlink PowerDVD software and normally, there isn't anything you can do about it.

If updated software doesn't work for you either, there is a free version of the software you can get from the Microsoft Store:

PowerDirector 365 Free - Video Editor, Movie Maker - Microsoft Store Apps

[MJF99]

Tried the suggested sp77573.exe. This creates the folder then 'dies' - nothing further. Tried running the setup.exe within the newly created folder (as Administrator), and this too just 'dies' - no error message, prompts or anything.

[as an aside, tried it on my new HP Windows 11 laptop with 512GB SSD, and it works - but it's on the wrong machine, I need it on old W10 laptop!]

Many have to go down the PowerDirector 365 route. Thanks for your suggestions.  

[Paul_Tikkanen]

You're very welcome.