Trying to renew HP CarePack, Checkout says "The Service is temporarily not available"

[shadedlight]

I'm trying to renew the HP CarePack on my laptop but when I finally get to the checkout and click "save and continue" after putting in my billing and shipping info it just says this, I really want to renew it so if there is anything I can do please let me know.

[Deep_World]

Hi @shadedlight,

Welcome to the HP Support Community! We're thrilled to have you here! 

Thanks for posting your query! We're here to help you navigate the warranty dispute process. 

To get started, please check out this handy guide:  https://support.hp.com/hk-en/document/ish_2534210-1364541-16  It's packed with steps to help you raise a warranty dispute. 

While you're at it, you could also check your warranty status here:  https://support.hp.com/in-en/check-warranty 

We hope this helps you get back on track! 

To help resolve this, Kindly follow the  following steps:

Clear your browser’s cache and cookies, then try again.

Attempt the renewal using a different web browser or device.

Ensure that pop-up blockers or browser extensions are disabled during checkout.

Try completing the purchase after some time, as the service may be temporarily unavailable due to maintenance.

Take care, and have an amazing day! 

If our solution hit the spot, please click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left as that would make our day! 

Best regards,

Deep_World