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HP Recommended
HP Pavilion 14e016la
Microsoft Windows 10 (64-bit)

Hello,

Today I noticed my cpu just works into "2.6 Ghz", but before it works into "3.2 Ghz" turbo boost. Intel says my cpu can work until "3,2 Ghz" using turbo boost but today I dont know why my laptop show this:

 

tba.pngtbaa.png in the past it shows "3,2 Ghz". I hope you can give a hand

3 REPLIES 3
HP Recommended

@JeanPierreV, Welcome to HP Support Community!

 

· Processor Base Frequency2.60 GHz

· Max Turbo Frequency3.20 GHz

Max turbo frequency is the maximum single-core frequency at which the processor is capable of operating using Intel® Turbo Boost Technology and, if present, Intel® Thermal Velocity Boost. Frequency is measured in gigahertz (GHz), or billion cycles per second.

On dxdiag, you will usually only see the base frequency, that's nothing to worry about.

Refer to this link for details on the CPU:https://ark.intel.com/content/www/us/en/ark/products/72056/intel-core-i5-3230m-processor-3m-cache-up...

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

HP Recommended

Ok I understand. But I dondt know why after update the bios dxdiag says: 2.6 Ghz -2.6 Ghz

Before the update it says: 2.6 Ghz - 3.2 Ghz

Now My Bios version is 28

I dont know if it  an issue or it is not

HP Recommended

@JeanPierreV

 

There is no issue as such.

 

Refer to this link https://www.intel.com/content/www/us/en/support/articles/000029339/processors/intel-core-processors....

(This is a third-party link. Please do not click on any ad, image, download, popup or link or anywhere else as this is a third-party link meant only for viewing information).

 

Also, try updating the computer - 

 

Step 1 Windows Updates - 

1) In the search box, type, and open Windows Updates. 

2) Check for updates. 

3) If the updates are available, click on install and restart the computer. 

 

Step 2 HP Support Assistant Updates - 

1) In the search box, type, and open HP Support Assistant. 

2) Check for updates. 

3) If the updates are available, click on install and restart the computer. 

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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