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HP Recommended
HP EliteBook 840 G4 Notebook PC
Microsoft Windows 11

Whenever I try to open a file that was sent to me by trusted sources, HP Sure Click Secure View opens and I cannot see the document. This hinders me extremely in my work! Also, I don't want to be patronized by HP how and which files I can open.

I am completely frustrated!

HP, this cannot keep going on! Either you create an option that one can disable this "HP Sure Click Secure View" or next time I'll buy an apple device.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Uninstalling HP Wolf Security worked for me.

View solution in original post

3 REPLIES 3
HP Recommended

Uninstalling HP Wolf Security worked for me.

HP Recommended

Thank you for the suggestion. I will try to do this, hope it works like it did for you. 😊

HP Recommended

No problem. If you have any other security software running on your system such as Norton or McAfee for example, you don't need HP Wolf Security anyway. It just slows things down.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.