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- Notebook Software and How To Questions
- Turning on HP Support Assistant and OMEN Gaming Hub is extr...

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08-10-2022 04:46 PM
The notebook Bought two months ago, at the beginning, open HP Assistant and HP Game Center are very fast, now do not know why to open these two built-in software is very slow, to wait a long time, this notebook other functions are normal. Does anyone know what's going on to help me out. There is also a VPN that I have used with this computer before, is it possible that it is related to this?
08-10-2022 08:09 PM
Hello @1molNaCl
Sorry to hear that you are having problems ... I would like to help you.
(1) Uninstall
- OMEN Gaming Hub
- HP Support Assistant
(2) Update BIOS
HP Notebook System BIOS Update (Intel Processors) | F.05 Rev.A | 15.2 MB | Mar 13, 2022 | Download |
Why should you install the update ?
https://support.hp.com/us-en/document/ish_4123786-2338478-16
Quote: "
Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:
- An available BIOS update resolves a specific issue or improves computer performance.
- The current BIOS does not support a hardware component or a Windows upgrade.
- HP Support recommends installing a specific BIOS update.
"
(3) Reboot
(4) Let BIOS be installed until it's completely done !
(5) Install/Update
Primax MCU Firmware Update | 0.02.08.00 Rev.A | 2.1 MB | Feb 23, 2022 | Download |
Intel Chipset Installation Utility and Driver | 10.1.18950.8297 Rev.A | 0.5 MB | Jan 21, 2022 | Download |
Intel Dynamic Tuning Driver | 1.0.10701.24872 Rev.A | 3.2 MB | Jan 21, 2022 | Download |
Intel Management Engine Interface (MEI) Driver | 2145.1.42.0 Rev.A | 1.6 MB | Jan 21, 2022 | Download |
Intel Serial IO Driver | 30.100.2134.22 Rev.A | 0.8 MB | Jan 21, 2022 | Download |
(6) Reboot
(7) Install/Update
Intel Solid State Drive (SSD) Firmware Update | HPS2/HP06/HPS5/HPS9 Rev.A | 15.6 MB | Jan 4, 2022 | Download |
Intel Gaussian and Neural Accelerator Driver | 3.00.00.1400 Rev.A | 0.6 MB | Jan 11, 2022 | Download |
NVIDIA Graphics Driver | 30.0.15.1115 Rev.A | 1012.3 MB | Jan 26, 2022 | Download |
(8) Reboot
(9) Install/Update
OMEN Gaming Hub SDK Package | 1.0.57 Rev.A | 48.3 MB | May 4, 2022 | Download |
HP Support Assistant Version | 9.16.80.0 | - | - | Download |
(10) Reboot
(11) Please report your results