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HP Recommended
HP OmniBook X Flip 16 inch 2-in-1 Laptop Next Gen AI PC 16-ar0000 (AK4S0AV)
Microsoft Windows 11

Hi, 

 

I have a HP OmniBook X Flip 16-ar0014ca 2-in-1 laptop running Windows 11 Home. Under Windows Settings > Windows Update, it says I have two driver updates available. Please see my screenshot below:

speedygonzales9_0-1786301729544.png

But according to the HP Support Assistant, it says: "You're up to date with software and drivers". 
I am a bit confused because I thought the HP Support Assistant is supposed to handle all of the driver updates for my laptop model. Can you please clarify this? 

 

Thank you

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @speedygonzales9 

 

HP and Microsoft share system information, and many updates are available through Windows Update. This happens especially when HP doesn't provide drivers for the version of Windows you're using.

View solution in original post

3 REPLIES 3
HP Recommended

Hi @speedygonzales9 

 

HP and Microsoft share system information, and many updates are available through Windows Update. This happens especially when HP doesn't provide drivers for the version of Windows you're using.

HP Recommended

Hi, 

 

Ah, I see! Thank you for clarifying with me. 

HP Recommended

You're welcome, happy to help

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