Two different model number in my laptop

[Isaacad]

Hello 

Please i need you to give me answer/support. I think this is the best place to ask.

I recently bought  Hp Omen gaming laptop and i found that there is two different model number. The model number is Hp Omen 15-ce0xx and  OMEN by HP - 15-ce510tx the first model number is written in dxdiag or system property and the second one is in the back side of the laptop does it mean it's refurbished or... I'm confused i need your answer please...

Thank you.

[banhien · Accepted solution]

@Isaacad 

The model/product of your machine is OMEN by HP - 15-ce510tx, its specs

             https://support.hp.com/au-en/document/c05920052

It also has Product number is 3KS70PA#ABG   or #AB something depending on where you bought your machine .

It is a member of the Hp Omen 15-ce0xx series (where xx =00 to 99).

Confusion isn't it.

• When you need its specs, you have to use model number ( HP - 15-ce510tx)
• When you need its parts, you have to use product number (3KS70PA)
• When you search for drivers, you have to use series number ( HP - 15-ce500)

Regards.

[Isaacad]

Thank you so much for your fast response it was very  helpful, so can i say that this product is refurbished or this kind of confusing thing happen in hp company.

Thank you.