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HP Recommended
HP 245 G7 Notebook
Microsoft Windows 10 (64-bit)

Hi,

I have recently bought HP 245 G7 Notebook with AMD A9 CPU.

I installed Windows 10 1909 on it. It has taken most of the device drivers automatically. Even Radeon R4 GPU driver is installed.

 

There are however 2 unknown devices in the device manager for which HP Support & Download section does not seem to have any drivers. Even searching online did not help. My Windows 10 1909 is up to date. I even updated BIOS to v42 the latest available on HP support.

 

Can someone help me what are these devices and where can I get drivers for the same from HP?

Here's a screenshot.

Thanks in advance.

Regards.

 

device.png 

3 REPLIES 3
HP Recommended

Hi,

This is fixed. Elan Touch pad worked for one and for the other ACPI I found another thread on this forum where a download was offered by a user. That driver worked. I think it was some HP Application device or something.

HP Recommended

hi,can u kindly provide the link for the driver?.

im having the same problem with u

HP Recommended

I did not save the link. However search your Hardware ID in google and you will land at the correct forum page on HP community. That's what I did. I searched Google using the hardware ID (e.g. ACPI HPIC0003) and managed to get an existing thread where the drivers were available for download. Hope it helps. 

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