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‎03-30-2018 07:13 AM

HP Recommended
Product: Pavilion 15-n018TU
Operating System: Microsoft Windows 7 (64-bit)

My laptop was preinstalled with windows 8 and but for our convenience, recently installed windows 7 (64bit) through the dealer(hp).  But unfortunately the dont have software driver for usb 2.0 and advise me to download it from hp site. I tried but can't found any. Out of 3 usb port on one(single) in the right side is working and other two in the left is not. Please assist with a driver link.

 

Thank You for your kind assistance.

1 REPLY 1

‎03-30-2018 07:26 AM

HP Recommended

Hi:

 

According to the product specs for your model, it has 2 USB 3 ports.

 

https://support.hp.com/in-en/document/c03928133

 

W7 contains the USB2 drivers, so I'm thinking you really need the USB3 driver to get the two ports to work...

 

Download, unzip and run the setup application from the driver at the link below.

 

https://downloadcenter.intel.com/download/21129/USB-3-0-Driver-Intel-USB-3-0-eXtensible-Host-Control...

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