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- USB C not working
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01-22-2021 02:01 PM
Hi,
I have a USB C / HDMI adapter which I would like to use to connect a 3rd monitor to my laptop but for some reason my USB C is not working.
I tried UEFI test and it told me that currently USB C is not authorized.
Any idea how could I tackle this issue?
Many thanks in advance
Solved! Go to Solution.
Accepted Solutions
01-22-2021 02:31 PM
Its specs
https://support.hp.com/si-en/document/c05661639
It USB-C port does not support Alt mode therefore you can't use USB-C port for video out even with a dock.
Regards.
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
01-22-2021 02:31 PM
Its specs
https://support.hp.com/si-en/document/c05661639
It USB-C port does not support Alt mode therefore you can't use USB-C port for video out even with a dock.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
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