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‎12-29-2023 03:59 PM

HP Recommended

I can't get the USB c port to display to a monitor. The port will charge a phone, but won't work to display. It a 

HP 15.6 inch Laptop PC, Processor: 13th Generation Intel® Core™ i7, Graphics: Intel® Iris® Xe Graphicsc, 16 GB DDR4-3200 MHz RAM, 512GB SSD, Windows 11 Home (Silver, 15-fd0099nr)

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1 REPLY 1

‎12-29-2023 05:07 PM

HP Recommended

@Quickowl 

 

Its specs

 

           https://laptoping.com/specs/product/hp-15-fd0099nr/

 

Sounds like it ONLY has 1 hopeless compact type of USB port, commonly found in modern laptops and phones. port which does NOT support Alt mode nor Power Delivery. You can NOT use it to

  • Charge your machine,
  • Connect to an external monitor with/without hub/dock/adapter (some hubs may have builtin chip to support this)

If you wish to connect 2 external monitors (only-total 3), you can use

  • Monitor 1: HDMI direct cable,
  • Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as

                                     USB to HDMI Adapter


Regards

BH
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