USB Keyboard drivers not working

[AakashMohan]

Hi, I have a generic gaming keyboard from 'Porodo Gaming'. It was working fine until suddenly it stopped working. I tried everything from opening it up and reconnecting everything. I plugged it into an old laptop i had laying around and it was working, I think its a driver issue but the problem is, I can't find any drivers for this keyboard.

If anyone has any links to drivers compatible with this specific keyboard or universal drivers, please reply.

Thank you

Aakash

[Alden4]

Hi @AakashMohan,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If you're unable to find specific drivers for your Porodo Gaming keyboard, there are a few steps you can take to troubleshoot the issue.

Check Device Manager:

• Connect the keyboard to your laptop and navigate to Device Manager.
• Look for any devices with a yellow exclamation mark or under the "Keyboards" section.
• Right-click on the keyboard device and select "Update driver" to see if Windows can find a suitable driver automatically.

Compatibility Mode:

• If the keyboard previously worked on your laptop, you can try running the driver installer in compatibility mode.
• Right-click on the driver installer, select "Properties," go to the "Compatibility" tab, and check the box that says "Run this program in compatibility mode for" and select a previous version of Windows.

Windows Update:

• Ensure your Windows operating system is up to date by checking for updates in the Settings menu.
• Sometimes, Windows Update can automatically install drivers for new hardware.

Third-Party Driver Update Software:

• Be cautious with third-party driver update software, but some tools may help identify and install missing drivers. However, always ensure you're downloading from a reputable source.

Try Another USB Port:

• Occasionally, USB ports can experience issues. Try plugging the keyboard into different USB ports on your laptop to see if that resolves the problem.

System Restore:

• If the keyboard was working previously and stopped suddenly, you can try performing a system restore to revert your system back to a point where the keyboard was functioning correctly.

If none of these steps resolve the issue, it's possible there may be a hardware problem with your laptop's USB ports or with the keyboard itself.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support