USB driver update error

[Ru_Am]

Product name: HP Notebook

Product number: N8L26PA#UUF

Following update I received failed to install.

Hewlett-Packard - USB - 2/15/2017 12:00:00 AM - 40.11.1109.1746 (Hewlett-Packard USB driver update released in February 2017)

Error: 800F020B   "Windows update ran into a problem."

Could someone give me information on this failed update?

Thanks.

[Riddle_Decipher]

@Ru_Am

Thank you for joining HP Forums. 

I'll be glad to help you 🙂 

As I understand you have an Error: 800F020B   "Windows update ran into a problem",

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: 

Are the USB ports still active or working?

Did you know that some of the causes to the error "800f020b" are:

• Corrupt system files
• Virus or malware infection
• Outdated hardware drivers
• Software conflict

While you respond to that, here's what I recommend you do:

Method 1: Install/Update Internet Explorer 11

1. Download and Install IE11 from this link: Click here

2. Try to search and install updates.

Method 2: Repair Windows System Files.

Open an elevated command prompt and execute the ‘sfc /scannow’ command to repair system files. To do that:

1. Go to Start > All Programs > Accessories.

2. Right-click at Command Prompt and click Run As Administrator.

    Press Yes at ‘User Account Control’ (UAC) warning message.

3. In command prompt window type: sfc /scannow & press Enter.

4. Now, wait until the System File Checker repairs the Windows System Files.

5. Try to search and install updates.

Method 3: Run the Network Troubleshooter.

Here’s how:

1. Right-click the network icon in the notification area and then select Troubleshoot problems. 
2. Follow the steps in the wizard to diagnose and resolve your network problems.
3. Run Windows Update again.

After following above steps windows update error 800f020b, should be resolved.

Do get back to me as I have a few more tricks up my sleeve, 

That said, If I have helped you resolve the issue, 

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon 

followed by clicking on 'Accepted as Solution' 

And Have a great day Ahead!