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‎07-12-2025 05:02 PM

HP Recommended
Operating System: Microsoft Windows 11

My daughter is having issues with USB ports. She had an error message saying the last USB device connected malfunctioned and windows does not recognise it. When she turns the laptop on it makes the noise of a USB connecting and disconnecting even though there is nothing connected to either USB port. We have restarted the laptop with nothing in either USB drive but nothing seems to work. Any suggestions on how to fix this would be greatly appreciated Thank you

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