• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎12-21-2021 04:37 AM

HP Recommended
Product: EliteBook 850 G6
Operating System: Microsoft Windows 10 (64-bit)

When my laptop is connected to AC source and put to sleep mode, the usb ports are still powered which can be noticed through the accessories connected to it. I have tried to fix it..

 

1) Device manager - USB setting - Power management - Allow this to turn off by computer

 

2)Control panel - Selective suspension of USB port

 

Unfortunately both didn't work.. 

Please suggest some measure to turn off the power to usb ports when put to sleep mode.. (when plugged to AC source) 

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.