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HP Notebook - 15-ay085tu

Dear Sir

I have HP 15 ay085TU NOTEBOOK. I have installed win 7 32 bit in it. But after it its USB ports are not working. I feels comfortable work with win 7 32 bit, so please help me without change os.

Thanking you.

1 REPLY 1
HP Recommended

Hi:

 

You have to install the W7 USB 3 drivers for the USB 3 ports to work.

 

https://ftp.hp.com/pub/softpaq/sp72501-73000/sp72662.exe 

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