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11-10-2021 07:09 AM
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This article from Microsoft indicates Outlook is not included.
• One-time purchase for 1 PC or Mac • Classic 2021 versions of Word, Excel, and PowerPoint • Microsoft support included for first 60 days at no extra cost • Compatible with Windows 11, Windows 10, or macOS* • For non-commercial use • Works with Microsoft Teams
Contact Microsoft for help with Microsoft Office.
Scroll down for more information and where to find help from Microsoft for Office licensing needs.
Things that are Office
Microsoft Office is a licensed product controlled and owned by Microsoft.
We can help to the extent of providing information to help you understand your options.
Microsoft Office - Product and License Information
Includes “Activate after reinstalling or moving Office”
Installation and License Key Options
Some of the ways to “get” Office Software:
- Trial Software that comes with the computer.
An "offer" to try the software, in other words. The license is NOT included in Trial offers.
- Purchase Microsoft Office when you purchase your computer
Look for your license key with your purchase paperwork.
- Receive a “free one year subscription to Office 365 when you purchase the computer (quite rare).
If you have trouble with this exact type of “installed” Office before it has expired,
Contact HP Support for recovery options.
- Purchase Office separately from Microsoft or other merchant.
Documentation / Website / How-to Instructions
Calls / links to:
To see help options: Scroll down to the middle of the page and select product
Need more help? Scroll down on the web page to find out how to contact Microsoft.
Purchase / Repair Options and Life without Office
Open the Website > Select categories on the left to narrow the focus
Includes instructions to “completely remove office” from the computer
Life is possible without Office
Yeah, but - My situation is different, special, not covered, impossible
Please contact HP Support
Our Community simply cannot address Microsoft Office license issues – we are a peer-to-Peer user group.
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