Unable to disable the Touchpad on HP Envy

[Irish729]

I would like to disable the touchpad, I prefer to use a mouse.  Originally I was able to disable the touchpad through settings and also by the touchpad icon that used to be present in the lower right hand side of my screen.  After a Windows 10 update the touchpad was enabled and I have since not been able to locate an option in settings to disable it.  The only option in settings is to adjust the sensitivity.  This is extremely annoying and causing issues with typing and the cursor moving to different locations.  I have tried all the suggested online fixes, but nothing works.  

[praveen196]

@Irish729 Welcome to HP Community!

I understand that you would like to disable the touchpad.

Do not worry. I will try to fix the issue.

Please perform the below steps and check.

1. On some touchpads, you can turn on or off the Touchpad by double tapping in the upper left corner of the Touchpad. Double tap to turn the Touchpad on, repeat to turn the Touchpad off. 
2. Perform a hard reset by following the steps in the HP document Performing a Hard Reset or Forced Reset (in English). A hard reset clears the driver instructions. Your computer rereads all instructions from the drivers and software stored in the Operating System which can solve some problems.
3. Be sure you have the latest drivers for your Touchpad. Use the following steps to install the latest drivers.
   1. Go to the HP Drivers and Downloads web page. Enter your computer model number and then click Go.
   2. Select your computer model from the list of results.
   3. Select your operating system from the drop-down menu and then click Next.
   4. Scroll down to select the driver category Driver - Keyboard, Mouse and Input Devices.
   5. Click the Download button next to the appropriate TouchPad or ClickPad driver. The file downloads to your Downloads folder
   6. Open your Downloads folder and double-click to install the latest driver. Follow on-screen instructions to complete the installation.
      
      More assistance available: https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/touch-pad/m-p/6797762

If the issue still persists, please perform the below steps.

I suggest you create a new System Restore Point before making any changes in the registry.

1: Open Registry Editor by pressing Windows + R, then type Regedit.exe and click OK.

2: In the Registry Editor, go to the following key:

HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTPEnh

3: On the right side, create a new DWORD value (right click to get create option) and rename it as DisableIntPDFeature.

Finally, change its value to 33 (make sure that Hexadecimal is selected under the Base section).

4: Close the Registry Editor and reboot your PC

Keep us posted,

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