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‎08-29-2022 09:21 PM

HP Recommended
Product: HP Pavilion Gaming Laptop - 16-a0097nr

Intel optane shows as a separate ssd. Installed intel RST and I am unable to enable optane.Screenshot (2).pngScreenshot (3).png

3 REPLIES 3

‎08-29-2022 09:27 PM

HP Recommended

Hi:

 

The only suggestion I can offer would be to make sure that the Intel Optane memory is also enabled in the BIOS.

 

See the last two sections at the link below...

 

HP PCs - Installing and Using Intel Optane | HP® Customer Support

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‎08-30-2022 07:27 PM

HP Recommended

There is No way that I can access the option in BIOS. The BIOS in the laptop has no advanced options. The BIOS is limited to very basic functions.

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‎08-31-2022 08:11 AM - edited ‎08-31-2022 08:13 AM

HP Recommended

So, I contacted Intel, they have said that the RST tool provided by HP must be installed rather than the RST from intel, because, only with the HP RST the metadata can be cleared. Currently there is no windows 11 RST from HP. What to do now? Cannot access advanced BIOS and HP RST is not available. Frustrating!

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